Privacy Policy

The information I collect with my Contact form

The personal information I collect via my contact form is:

  • First name

  • Surname.

I also ask for:

  • The size of portrait you are interested in

  • Whether or not you have a completion deadline in mind.

This information is needed to start a conversation with you regarding your portrait requirements. It is forwarded to my email address from my website so I can then respond to you and so it does come to me via Squarespace processing.

Other than Squarespace, I do not share,  sell or transfer this information to anyone else and it is solely requested in the interest of providing you with a service. Your emails will remain in my email inbox for reference whether you commission me or not. My email is protected by two-factor authentication.

 If you would like me to delete emails and/or photographs from my inbox then I am happy to do that – please email me directly on polly@pollymunslow.co.uk to request this, or write to me at:

Polly Munslow

5 Wiltshire Gardens

Twickenham

TW2 6ND.

Payment data protection.

Like any business that sends invoices, I will need your address to invoice you for payment.

The details requested via email will be:

  • Your name

  • Your address

  • Your phone number if necessary.

I use Sum Up to invoice and send secure payment links. Invoice details are held digitally in my Sum Up account and if you pay via my payment link, your payment details will be processed by Sum Up without me seeing them. You can also opt to pay via bank transfer if you prefer.

As a business I must retain invoices for a period of 6 years from the end of the last financial year they relate to. After that time they will be deleted.

Sum Up are certified as compliant under the Payment Card Industry Data Security Standard (PCI-DSS) which establishes their ability to uphold the highest security standards available. Transactions are protected by encryption that protects data transmitted over the internet – SSL (Secure Socket Layer) and TLS (Transport Layer Security).

Sum Up collect information on the transaction and its location, but never distributes this information to third parties except where it is necessary to process the transaction.

For information on what information is collected by my website using cookies, please refer to my Cookies Policy.